If you run a service business, you have probably wondered whether AI actually knows what you do, or whether it only knows your name.
Entity
If you have added Article schema to your blog posts, or a developer told you it would help with AI, here is the direct answer. Article schema tells AI systems what kind of content a page is: an article, written by a specific author, published on a specific date, about a specific subject. That is […]
If ChatGPT, Claude, and Gemini describe your business three different ways, the first reaction is usually mild annoyance.
Conflicting categories confuse AI because category is the one thing about your business that can only hold a single value. You can offer eleven services and AI will hold all eleven.
Most business owners assume that if an AI model were unsure about their company, it would say so.
Artificial intelligence is technology that allows computers to perform tasks that normally require some form of human intelligence, such as recognizing patterns, understanding language, making predictions, generating content, and recommending actions.
Companies that analyze how AI systems perceive a business generally fall into two groups
You do not need to delete your ChatGPT history routinely.
Frank Masotti offers the Frank Masotti AI Business Understanding Report, a manual analysis of how ChatGPT, Gemini, and Claude currently understand and interpret a business.